The rim around washing machine rim is all rusted from inside out meaning the undercoating was never done. Then they blame the consumer. We were just thinking of trying to do something about all the rust around bleach dispenser. I am writing as there are often posts here about purchasing various brands of appliances and I wanted to share my noncustomer service experience with Sears and LG. . I take it none of the problems that were having is listed in the warranty? Good luck everyone. They have too do something hate to throwaway this high price item. Never in my years have I had and issue like this with a washing machine. It may be possible to clean this and then apply touch-up paint to the scratch for future rusting. Im having the same issue. We purchased an LG top loader washing machine in 2017 and its been nothing but trouble! I cant stand to have laundry piling up. Ive never used bleach compartment. We owned an LG french door refrigerator and if it wasnt for Costco where we bought it, LG would have never covered it. There was a similar Samsung washing machine rust class action some months ago. One of their slogans is we put people first. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem "cosmetic" or blaming it on inadequate care by the consumer. Cant believe it. a Bleach Problem. Ditto on the terrible rusting. I first noticed it around the top ring about the tub, an dafter seeing a tv news report on the LG washers bleach dispenser, I pulled the plastic dispenser out and it is starting to rust under the plastic dispenser also. My LG washing machine also had a lot of rust ? Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! (they are on their second call action suit for refrigerators). The rust started around the detergent dispenser, jet spray, bleach dispenser and around the rim. What should we do now? Maytag lasted over 15 years of use for 4 adults and 2 dogs before the motor died, but it never corroded like this fancy LG. Same issue, purchased washer in 2016, rust all around the rim of the bleach cup. The first time I pulled the tray out a huge chunk of metal broke off of it. We figured buying top of the line would mean it would last us many years!!!! Put me on the lawsuit. Faulty counter balance springs. The LG defense saying the consumer is to blame is ridiculous in my opinion. Not sure how The LG Washer class action lawsuit was dismissed on June 20, 2019. Lots of complaints about the rust issue. It also drains out sometmes before I start the wash cycle. DO NOT BUY LG TEY WILL LEAVE YOU HOLDING THE BAG!!!1. In addition I can see rust between the lid (entire top of machine) and base. Will never buy another lg product. At least their customer service acknowledges you. You can see, in the corners, where the lid closes, that the coating they used is peeling off and exposing the rust. This is a design defect. LG is taking advantage of US consumers and the government is allowing this garbage to come into our country. The rust around the bleach dispenser has stain so many of our items.surprise that the class action suit was dismissed in june 2019. UPDATE: The LG Washer class action lawsuit was dismissed on June 20, 2019. Just apply the paste to your LG appliance, then use a damp cloth, sponge, or soft brush (like a toothbrush) to gently scrub the rust away. If anything ever dripped or accidentally splashed I immediately wiped it and dried the area. They should really want to keep their customers happy and repair or replace the faulty equipment. I bought my LG washer in 2016 thinking I was buying a top of the line washer instead its turning into a rusty piece of junk! What a shame. I purchased my washer & dryer in 2015 from Lowes. Now August, 2019 rust has spread and now chipping off into tub. Smith filed the class action lawsuit following LG's recall of approximately 457,000 washing machines in December 2012. I dont use bleach on my clothes or use the dispenser for anything else, so they cant say thats why my machine is rusting. The washer still works fine, but this is a terrible problem and. Will not buy LG appliances again. On this page, Lowe's posts links to product-recall announcements from the US Consumer Product Safety Commission (CPSC) and other federal agencies, going back several years, in which Lowe's was a retailer of the recalled product. My washer is now completely in operatable because the metal has corroded and the cap no longer fits. Is it too late for us to join the class action? My LG washing machine is rusting as wellHow do I join the lawsuit and get it replaced? Terms and Conditions. Touch-up paint is only available for Black, White, and Titanium (Grey Cabinet) refrigerators. The washing machines have mid-controls or rear-controls. I did a search about this issue and found this page. Plus warranty. I am totally disgusted with this product. I have the same issue. Home Depot would not cover it and referred us to LG. I bought top load washer in 2012. I dont use beach or the dispenser, yet this is where the problem started, it has spread to other parts of the top portion, under the lid. My wife wrote to the head of LG and someone called and said theyll be willing to give us 15 percent of on our next purchase of LG. This is not! document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Despite manufacturing a defective product, LG representatives allegedly deny the issue and place the blame on consumers. I wonder if Consumer Reports gets paid by certain manufacturers? Warranty says its a cosmetic problem and not covered. LG knows about this issue with their top Loaders i have had my unit since 2012 and have been dealing with them to get mines repaired and they wait until your unit is out of warranty and they know that once it is out of warranty they are not going to repair it but i was told by the tech that came out to my home that LG has since revised the material that they were making surrounding the bleach dispenser because they know that it is a known issue!!! LGIm done. !, and saw the information on the lawsuit. I believe another class action lawsuit should be presented. This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. I will have to purchase a new machine. let me know if they reopen the case, Rush on our LG washing machine too! It is ruining our clothes. We called the salesperson when we purchased less than 3 years ago. I have been back to the store to see about taking the top assembly off the washer as it is almost rusted away and difficult to use. And will make sure my friends and family are made aware. This is a defect in craftsmanship. And if you dont have one of these washers, run away from them and get something else. I would like to join a class action suit if another arises. I bought mine in 2014 lg top loader and it rust around bleach cup also the control board went also in 7 years. We have same problem with our LG model WT4870C. Clothing & linens ruined. They are ruining clothes and very evident if they are white. 24 possible causes and potential solutions . I looked at my Written complaint I made may 22,2020 where I said I would buy another LG washing machine after mine rusted was incorrect. I had a kenmore for 20 years plus and no rust. 4/12/2021 Greenworks Electric Pressure Washer. Shame on LG. LG Electronics 1457 complaints 445 resolved 1012 unresolved File a complaint to LG Electronics LG Electronics contacts (added by reviewer) Phone number 8800 200 7676 Website www.lg.com Category Appliances & Electronics View all LG Electronics contacts The lawsuit claimed the Samsung appliances were. The bleach has not drained properly and have unintendedly tidied loads of clothes, just ruined them to no return. I am sick of my clothes coming out with these flakes every load.and I have to use a sticky lint brush to remove them. I will never buy a LG product again! Required fields are marked *. I cant believe that the class action suit was dismissed. I dont use bleach. We battled about this issue for our washer. Ive been in communication with LG over the years sending them pictures and they just say its my fault for not wiping away the bleach. I too have a rust issue. We are now needing to buy a new one ASAP. Asked the tech about it and if it could be fixed and he said it was from us spilling bleach on the paint coating. How can I be a part of this class action????? So I am a nurse and I purchased over $500 in white uniforms at the uniform store put them in my LG washer top load and sure enough rest spots on every single white uniform running everything I didnt attribute it to the bleach dispenser I thought it was from the water heater plumbing or some other issue and now after its probably been a year I put it together by looking in googling and seeing other people with these issues and now the bleach dispenser literally collapsed and my washer is just slightly over seven years and LG wont stand behind it they said its only a year parts and service unless I pay For a technician to come out plus they have to have $125 upfront so I told him no Ill join a class action lawsuit this is a common issue Ive had washers last beyond 15 years so Im never purchase another LG washer and now I cant even use it because the dispenser collapsed and its blocking the top. 1/6/2021 Rust-Oleum Professional Bright Galvanizing Compound Spray 6-Pack (Online Only) . Started rusting a few years later. Ive had the same problem as others in this thread and its disheartening to know the class action suit was dismissed when so many of us have spent our hard-earned money on these useless and poorly manufactured washers. Not only rust issues. The rust is also showing up around the top back rim of the lid. Is too late for us to join the class action? Rust all around the bleach dispenser. LG is at fault, not the consumer. I tried today to remove the rust to paint the rim and discovered the metal just break off up nearly two inches. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. I cant believe they dont think this is a manufacture defect. I have had no other problems and love this one but this shouldnt have happened. LG said it was not covered and a maintenance issue on my part. Such a good working, good size machine for me and its got this paint bubbling rust coming out on top. My LG is so rusted around the bleach dispenser that I no longer use it. i have had my LG TOP LOADER SINCE 2013 AND IT HAS NEVER WORKED RIGHT IT NEVER FINISHES HAVE TO RESTART IT ! All of my clothes have damage. It is disgusting. Today the cover inside bottom middle of the drum sheared off. I I have the same rusting problem I bought my washer in 2012 model number WT5001C and it has all the same rusting problems on the top that I can see. Looking to resolve this ASAP, I am having the same issue of rust around the bleach insert and rust spots showing up on our clothes!! We bought it in 2012. I have no idea how old my washing machine is as we moved in to our home in 2021 and it came with the house. I have stopped using the bleach dispenser and the rust did not stop. I was not able to sand and paint the rim of the machine since it just crumbled away up too high to be a splash guard to the main drum. Terrible. I have rust around the bleach dispenser that is spreading and there is nothing I can do about itwhen this wash machine goes I will never buy an LG againone person doesnt make a difference to a large company but maybe when their sales decline due to all of us not buying again they will do somethingtake pictures if you do get rid of your machine. I purchased a LG Washer, top load, in July 2012 and within a year the rust started around the bleach dispenser. I would like to file a claim on this machine. . This washer is only 3 years old and already rusting!? The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. I have a sever rusting around the bleach dispenser. Please let me know if there is another class action lawsuit. If Clorox is the problem then their injection system may be the fault. We have lost cloths, blankets, etc. They want us to pay for any repairs. I thought it was strange but since it was past the 1 year warranty, I didnt call. 256K views 9 years ago LG has issued a recall for over 457,000 of their top loading washers. Crappy material they used!!! Has 10 year warranty metal badge on the front as a selling point. And when or if you do call customer service get the techs name that you spot with and her ID.NO. I have both LG washer and dryer. Not sure what to do next. I would also like to learn more about this class action. How do I get compensated?? And to say that its the owners fault for not drying out the bleach cup area properly is ridiculous! LG is not a reliable appliance and they will not take care of the problem. I have had numerous items ruined by rust stains. My washer is also rusting! At first, I blamed myself thinking I must be letting bleach drip around the edges. When I contacted LG I was told there did not warrant the product for rust and that I was out of warranty. had many texts and calls and no support. Have the same problem try contacting LG but no response. Whats wrong with this company? Within a year it started to rust around the beach dispenser and it has grown 2o fold since then. If anyone has a suggestion or learn something more about a law suit please share. Thing is I never use bleach. How do I join the class? I live in Missouri Please add mr. Decided to see if there was a recall and then found this! NO! Im having the same problems as others have mentioned. Read my reply to others on this exact issue that LG KNOWS OF AND TELL ANYONE THAT YOU KNOW THAT ARE THINKING ABOUT BUYING AN LG PRODUCT!! Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. Ive called numerous times and LG did nothing but reject and deny everything I had to say. Im having the same issues. Learn More. We bought our LG top loading washer in 2010 and have the exact same problem. Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. We have had many color items of clothing ruined because of this issue. Customer service directed me to their parts department. Can we still get in on the suit? Please contact me if any other action is taken. These are very expensive..Should not be happening. I have a WC5001CW with the dame rust issues. Seems very poorly made, as before we had another brand with no issues at all for 20+years. Replaced the part and when we did, the whole underside was rusting away. Really?!?!? My LG washing machine started rusting about 2years after l purchased it. My washer has lots of rust!! Rust has been spreading around the bleach cup on my very expensive LG washer also . Since there is nothing the consumer could or should do to prevent this, it certainly appears to be a product defect. Model numbers and serial information can be found on two labels affixed to the back of the machine. My top loading washing machine started rusting about a year ago. They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. My LG top load has rusted around the bleach compartment. LG Waveforce Washing Machine Rusting Top Replacement Save $1000 Bugman Vlogs 582 subscribers Subscribe 114 Share 19K views 2 years ago ARTHUR DIY washing machine top replacement due to rusting. Rust developed within about a year. I would like to join this lawsuit as well. LG a should make this right for all involved. We all cant be having the same issue. Does anyone know what happened to this class action lawsuit? There is rust around the bleach dispenser but also the tray you pull out to put the detergent in. It has gotten worse and worse. Washing Machine Rusting. We have the LG refrigerator we purchased nine years ago and it quit on us as well needing a new major part which costs $350 . Please add me if there is another class-action as there really should be a complete replacement. I have a LG top load washing machine. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. I am disgusted by this. I also will never buy from them again if they dont come out and fix mine. Same here horrible rust around the bleach dispenser, rust stains in my laundry and LG is doing nothing and thats no okay but Im going to get to the bottom of this problem. We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. Bought my first and last LG top loading washer in 2013. A Alkemyst Premium Member I would like to participate in this suit. I followed their manual to the letter and Now I know they believe me to be an ignorant and stupid consumer. We too are getting the same rust issue around the top of the washer around the bleach dispenser. A few months later there was rust all over my clothing. A low end model runs between $800-$1,000. Now I have discovered that the washing machine is leaking from the bottom of the machine and soaking my tile floor in the laundry room. For information on deleting the cookies, please consult your browsers help function. Rust is getting on the clothes. I commented long ago but still dont know anything. I called LG and they told me it is out of warranty after a year and is not covered. Do not use bleach due to my sons severe skin condition. Even if I buy replacement parts, the problem will happen again and again. Same issues have sanded and tried sealing several times now its completely through the surface, NO MORE LG for us. Is there lawsuit action or will the company do anything? Oct 2021. Based on what I have read it does not appear LG is accepting any responsibility. It is rusting badly and have never been satisfied with the long length of time it takes for a load to complete. We havent even reached the 10yr mark yet. We have the same issue. It took forever to finally decide & purchase the best washer for us but I guess we were wrong in this case!!!! I emailed them before reaching and reading this. We have the same exact problem with our washer too in Sturbridge, MA. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. I cant afford to buy another machine. I contacted LG and was told since my washer was out of warranty and I did not take out an extended warranted, LG was not responsible. View WT5070CW.ABWEEUS warranty information & schedule repair service. I have been battling the rust issue for quite sometime. The rust is so bad. It is leaving rust all over my clothes. Any replacement parts for the ENERGY STAR Qualified LG 4.7 cu. Bought my LG washer in October 2019. Bottom line, no more LG for our family and tell your friends. My mom has been having the same issue with the rust on the machine. Why was the case dismissed? I too have a rusty LG top loader. Why was the class action dismissed? Will need to buy another washer machine. The rusted areas are now flaking off leaving actual holes around the bleach area! Now, so many of us need new machines and we certainly arent going to buy LG ones and arent going to recommend LG to anyone we know. I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. My good friend has a lg refrigerator the repair crew have fixed on three occasions and finally put in a new compressor. expected to be mailed out. asks from Mount Laurel, NJ on February 23, 2015 9 answers. POS !!! Rust Rust spots are are getting on clothing and sheets. I think LG should replace the tops, bleached lines, bleach dispenser! I have a LG washer that started rusting around the top of the bleach dispenser. Please put me on the list. I would also like to join the lawsuit. LG has the very worst customer service I have ever encountered. Inside is rusted out! The machine is spotless otherwise. It has already chewed holes in the metal. Now it has rusted all around the dispenser and we also noticed rust forming around the hinges of the lid. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning. Please add me to the law suit.i was not aware of this class suit until now. Rust is in the bottom of my LG washing machine and there is no way to remove it. Who do you contact to report this issue? i have been through All of their little scenarios!!! I also purches one of their top models. Get product support, user manuals and software drivers for the LG WT5070CW.ABWEEUS. Was told on my last conversation that the issue was being escalated and someone would call me back within 3-5 business days. I called Customer Service to find out that there is not a local LG authorized dealer, inspite of the fact that I got their name from the LG website. We had a basic Maytag washer prior to this high-end LG. I was in sales for many years, and my companys main goal was customer satisfaction. Same problem, the rust is so bad now, 5-6 years later. This same thing has happened to my washing machine! Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. They were no help whatsoever. Where can I get information about the class action status? I WILL PUSH FOR A NEW ONE BUT DOUBT IT. Our high end LG top load washer is such a disappointment. We have same LG top load washer problem. that starts the rust forming. Rust on the top corners and the hinges area. Greed gets people every time. When the removed the top cover/ plate of washer we found that much of the underside is rusted. The money we paid was not worth the time It lasted. They all mildewed. I also know that Ive never filled the bleach dispenser to the max mark that being said, there is no way any bleach could have touched that area. Ours is also rusted, less than 5 years old. Rusty flakes are getting bigger, size of dime almost. Rust is around the top, but more than just around the bleach area of the machine. I never use bleach and my lid is completely rusted in the hinge area where there is no way I can dry off excess water. Helped for a few months but rust still there. I am so frustrated!!!!!! Im in search for a new washer, and LE is still on the top of the buys list.. If you have one of these, get rid of it before it gets to the advanced stage that I mention above. For the price I spent on this washer, I am floored that this is happening. So, I started being very careful. I lifted the top of the washing machine and the freakin plastic, baby-blue bleach filler fell on the floor. to no avail. I am having the same rust issued on the top of the washer my clothes have been ruined for the last year this is so bad I am afraid to use it anymore! Featured Video. 7. I couldnt believe it. I am now waiting to hear from LG about a resolution. IT JUST NOW STARTED RUSTING AROUND THE BLEACH DISPENSER ! If you make a purchase using The LG WT7900HBA is part of the Washing Machines test program at Consumer Reports. This is not a part that can be replaced, unless they replace the entire top part of the washer, if that is even possible. GE had just 62,000 recalls. Based on all the comments from other customers, Im guessing Ill hear the same story when they call me back (if they call me back). Outrageous lack of quality control. Same problem. I would like to join the rust lg machine class action. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. We bought an LG washing machine in 2012, and we have the same rust problem. Am waiting to hear back from them. Now, about 5 to 7 years ago, the top load washer bleach dispenser began rusting and continued to rust to this present day. I have the same problem as you all. Please add us to the class action. Why on earth do they think its ok for a machine, that its job is to USE water, to rust in ony a few years of use? I spoke to several people and say that was inferior metal used or a bad paint job to seal the metal,, interesting not sure where they were made but just got a notice on our Toyota 4 runner about defective white paint over metal stay tuned. When the process adds water the water rises high enough in the fill area to reach the metal top. And to add, the cap at the bottom of the tub breaks off. Had hand me down Maytag washer/dryer that lasted 25 years. your claim status, claim form or questions about when payments are I also have this problem. Ours is not only rusted out where the bleach goes in (which we have not used in years because of this), but is also rusted out around the water dispenser where it fills the washer. Now the whole top is rusting out. that I havent thrown Please add me to the Class Action Suit when it is back on. I am having the same issue with rust around the bleach dispenser. My parents washer is doing the same thing. Other parts inside are slowly dusting. I had laundry by the washer & clothes hanging that were above and fell behind. Do what is right LG!! My washer is a top load, True Balance, Top of the line appliance. Is there anything i can do to get involved in this suit? Definitely some sort of defect. Sanding the rust and repainting only lasts a short while. I was not aware of a class action suit until just now. Bought our LG Washing Machine Model WT4870C in June 2013. All my white sheets ruined with rust spots. According to the LG class action, the LG washer rust stems from a manufacturing defect associated with the top loading washers tops. Also, rust is like a disease. My LG washer started rusting at the bleach compartment which I have never used and now it has spread around the rim and onto the detergent dispenser. Beginning to notice degradation near the hinges that hold the lid. I am going to have to buy a new machine. The LG washer class action further claims that instead of properly sealing the washing machine for foreseeable circumstances, LG manufactured the washer tops carelessly and defectively. More Google searching led me to here. I was using vinegar and as soon as I saw the rust I put the vinegar in the tub. Im going to try rustoleum paint and see if it works. Love the washer; however, rust around the bleach dispenser is causing issues. Please add me if action can be taken against LG. I would like to know also. I heard about the lawsuit, how can I become a part of this? Top Class Actions will let our viewers know if we learn of any new class actions involving LG. I am also having an issue. How disappointing! They ignore my emails, or say that they cannot help me. My bleach dispenser is rusting out and falling off and the all along the top of the inside of the washing machine the foil is starting to peel off..Ive done everything right including leaving the lid open so it can air dry and its still peeling off..I hope somethings done about this..LG Products are cheaply made and over priced!! LG model # WT5270CW, bought from Lowes delivered 2-14-17, I am.having this problem with my lg washer now. Terrible! I hope there is a way to still pursue this even if it has been dismissed. Top loading LG washer has severe rust around the bleach dispenser area. I am having the same issue with the rusted bleach dispenser. What junk! I seldom use bleach. The bleach cup should have had a larger lip around it. Anyone find a different brand washer that does not have this problem? We will put a bead of silicone in the crevasse During my communications with LG they blame Clorox spills. I have tried to do a claim through LG it been 2 months and nothing has happened . Where can I find status? I would like to participate in the class action suit. Especially since its supposed to be stainless steel! The judge who dismissed the class action was probably paid off by this corporate giant. The rust falls into my laundry and I have little orange stains everywhere. Bad choice to put bleach on outside incased around metal!!!!!! Same rusting and rotting of the top of an LG top load washer, model WT5101HV. I tried calling customer service many times. Clothes are ruined machine is unable to be used due to condition. My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). ! A few days later a bottle of touchup paint showed up in my mailbox! People laugh at me when I wear my shirts and other clothes that I somehow still have since I was in high school. I will be reporting it to costco. Same issue rusting out around the bleach dispenser. I thought I was investing in the LG product as one of the best I could buy.